Responsible Gaming

Gamble responsibly

Gambling can be enjoyable when it remains within reasonable personal and financial boundaries. It can also become harmful if it starts to affect your money, relationships, work, study, health or general wellbeing. There is no guaranteed way to win, and every bet or game carries a risk of loss. Previous results do not predict future outcomes, and a winning session does not mean that future play will be successful.

Before you begin, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense rather than an investment. Once your planned budget or time has been reached, stop playing. Do not increase your spending to recover losses, and do not borrow money, use essential household funds or sell belongings to continue gambling.

• Only gamble with money you can afford to lose after paying for essentials and other commitments.
• Set a personal spending limit before you play and keep to it.
• Set a time limit and take regular breaks away from gambling.
• Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or affected by medication.
• Keep gambling separate from decisions about rent, bills, food, savings and other essential expenses.
• Do not chase losses or increase your stakes because you believe a win is due.
• Remember that games and bets are based on chance or predetermined outcomes, not skill alone.
• Review your gambling regularly and be honest about how it affects your life.

Gambling should never be used to deal with financial pressure, loneliness, anxiety or other personal difficulties. If you notice that gambling is becoming a source of stress, consider stopping and speaking with someone you trust or an independent gambling support service in Australia. Asking for help early can make it easier to regain control and prevent problems from becoming more serious.

Tools to help you stay in control

Responsible gaming tools can help you manage how often and how much you gamble. Depending on the options available on the website, you may be able to set deposit, spending or wagering limits, use reality checks, take a temporary break or request account closure. Review the available settings before you play and choose limits that are realistic for your circumstances.

Set limits before playing

A limit works best when it is decided in advance and is not changed during a gambling session. Consider setting both a money limit and a time limit. Do not treat a limit as a target that must be spent. If you reach it earlier than expected, stop for the day or for the period you selected. Keep records of your gambling activity if that helps you understand your spending and playing patterns.

Take a break or self-exclude

If you feel that gambling is no longer under control, stop playing and request a break or account closure where that option is available. Self-exclusion is a practical step that prevents or restricts access for a selected period, in accordance with the applicable process and conditions. Do not open another account or use another person’s account to get around a break or exclusion. If you need assistance with a responsible gaming request, use the support options provided on the website.

Protect your account

• Keep your login details private and do not allow another person to use your account.
• Use account and payment settings responsibly and review activity regularly.
• Do not gamble on behalf of another person or ask someone else to gamble for you.
• Keep children and other unauthorised people away from gambling websites and devices.
• Use available device controls or website blocking tools if you want additional protection.

Limits and account controls are intended to support responsible choices, but they cannot remove the inherent risks of gambling. You remain responsible for making informed decisions and seeking assistance when needed. If a control is not working as expected, stop gambling and contact the website’s available support channel before continuing.